Quantcast
Channel: Windows 8.1 Performance forum
Viewing all articles
Browse latest Browse all 1658

System_Service_Exception Bugcheck Stops and kernel Power

$
0
0

I hope that someone can assist with some stops occurring on a new PC (64bit Win 8.1). The computer crashed four time today and it's only several weeks old. 

Looking at the Event Viewer, the Critical Events that would appear to be related to these incidents also occurred before I took delivery of the PC in mid June. So I suspect it is nothing that I have introduced, though since receiving the PC I have increased the RAM from 8GB to 16GB. I know the crash has happened twice while the game SIMS 4 was running, but that may be coincidental. I have definitely seen a minidump produced from a crash where no game was being run. The bugstop codes are not always the same by the way. I have included three minidumps, some event viewer screen grabs, msinfo and some PC specs. I hope this may be helpful. 

I have the latest Nvidia Graphics Driver and have not yet run a test on my memory. 

Plewase find a zip file with my dumps here:

https://onedrive.live.com/redir?resid=D41EF5091247B693!107&authkey=!ABx0EB2hIdfZH3w&ithint=file%2czip

Manny


Viewing all articles
Browse latest Browse all 1658

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>