ive been having a problem with my laptop just turning off and then when starting back up it tells me there was a problem and needed to restart. i used windbg to try and find the problem but i dont really understand what it means so im looking for some
help.
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\112113-19671-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 8 Kernel Version 9200 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9200.16628.amd64fre.win8_gdr.130531-1504 Machine Name: Kernel base = 0xfffff802`9326f000 PsLoadedModuleList = 0xfffff802`9353ba20 Debug session time: Thu Nov 21 01:01:37.024 2013 (UTC - 5:00) System Uptime: 0 days 2:05:40.335 Loading Kernel Symbols ............................................................... ................................................................ ..................................... Loading User Symbols Loading unloaded module list ....... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa8003f29060, fffff802924a7930, fffffa800410bbd0} Probably caused by : pci.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa8003f29060, Physical Device Object of the stack Arg3: fffff802924a7930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack Arg4: fffffa800410bbd0, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: pci.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5010ab1f MODULE_NAME: pci FAULTING_MODULE: fffff88000f1f000 pci CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre DPC_STACK_BASE: FFFFF802924ADFB0 STACK_TEXT: fffff802`924a78f8 fffff802`93405722 : 00000000`0000009f 00000000`00000003 fffffa80`03f29060 fffff802`924a7930 : nt!KeBugCheckEx fffff802`924a7900 fffff802`93405755 : fffffa80`06d36f00 fffff802`9321fe3b 00000000`00000001 fffff802`933930a0 : nt!PopIrpWatchdogBugcheck+0xe2 fffff802`924a7960 fffff802`932f21ea : fffffa80`06d36f38 fffff802`924a7a79 00000000`00000001 fffffa80`031c6040 : nt!PopIrpWatchdog+0x32 fffff802`924a79b0 fffff802`932f0655 : 00000000`00000000 fffff802`932f1cff 00000000`00140001 fffff802`9356b780 : nt!KiProcessExpiredTimerList+0x22a fffff802`924a7ae0 fffff802`932f2668 : fffff802`93567180 fffff802`93569f80 00000000`00000008 00000000`00046398 : nt!KiExpireTimerTable+0xa9 fffff802`924a7b80 fffff802`932f1a06 : fffffa80`00000000 00001f80`00560080 00000000`00000000 00000000`00000002 : nt!KiTimerExpiration+0xc8 fffff802`924a7c30 fffff802`932f29ba : fffff802`93567180 fffff802`93567180 00000000`001a3db0 fffff802`935c1880 : nt!KiRetireDpcList+0x1f6 fffff802`924a7da0 00000000`00000000 : fffff802`924a8000 fffff802`924a2000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner IMAGE_VERSION: 6.2.9200.16384 FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_rtwlane_IMAGE_pci.sys BUCKET_ID: 0x9F_3_POWER_DOWN_rtwlane_IMAGE_pci.sys ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_rtwlane_image_pci.sys FAILURE_ID_HASH: {3e2d1ac0-08ea-222a-afe0-52cffb7dce4d} Followup: MachineOwner --------- 0: kd>