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Volume control was not present for a few days - Windows 8.1

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I'd access it by selecting the ^ to the left of the time and date on the bottom right hand side of the screen. But a few days ago, it was missing. I then clicked Customize, then Turn system icons on or off. The On/Off selection for the volume control was greyed out yesterday, so I could not turn it on. Have no idea how it got turned off. Today, the On/Off drop down can be accessed, and I closed that screen and noticed the volume control is there again - between the Wi-Fi signal strength icon and Norton Security. I'm no longer having trouble but I do wonder how/why did the volume icon get removed, and why was I not able to turn it back on? I don't recall changing any related settings or accessing Control Panel.

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